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Social Media and Web 2.0 Standard Operating Procedures: Guidance Material

Since the use of social media and or Web 2.0 (we really need a better lexicon here) is so new, some organizations might not yet have standard operating procedures developed regarding either...

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Is content generated on a social media platform a government record?

Image via Wikipedia Post by: Kim Stephens I have gotten comments on this blog from citizens engaged in social media who are very disappointed about local government’s inability to “jump in the social...

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Here’s what I learned at the SMEM camp: March, 2011.

Post by Kim Stephens, The SMEM community chats on Fridays at 12:30EST, we share daily on the SMEM hashtag articles and info,  but this week marked the first time this community came together, in...

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Top 36 Items to include in Government Social Media policies

Post by: Kim Stephens Lea Shanley, (or @geodatapolicy on twitter) alerted me to an article entitled The Rules of Social Media Engagement. The author had a great list of the “top 25 best practices for...

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